Main contact

General Manager Customer Feedback and Problem Supervision Center

person in charge:Lin Mingyu(Eric Lin)

Eric.Lin@senrytech.com

docking range:

  • Feedback acceptance throughout the cooperation process(complaint、suggestion、Satisfaction rating、Good reviews)
  • Supervise handling of cross-departmental issues
  • Feedback results tracking and return visits
  • Rights protection and brand reputation coordination

Overseas sales and cooperation negotiations

person in charge:Lin Jierui(Jerry Lin)

Jerry@senrytech.com

docking range:

  • Global sales strategy docking
  • Regional market expansion
  • core customers/Agent maintenance
  • Negotiating large orders、Pre-sales technical solution support
  • Market and competitive product consulting

After-sales service and technical support

person in charge:Qin Feng(Sean Qin)

Sean.Qin@senrytech.com

docking range:

  • Equipment installation and debugging、Operational training
  • Troubleshooting(remote+on site)
  • 24Hourly technical support
  • Overseas spare parts deployment
  • After-sales complaint handling and problem solving

Financial reconciliation and payment matters

person in charge:Lin Pei(Nora Lin)

Nora.Lin@senrytech.com

docking range:

  • Order costing、Foreign exchange settlement
  • Invoice issuance and reconciliation
  • International tax consulting
  • Customer credit assessment
  • Accounts receivable and payment dispute resolution

find us Senrytechmascot

Arrive at the airport

Arrive at the train station

Jinan East Railway Station

Jinandong Railway Station

tourist attractions

  • Baotu Spring:Baotu Spring
  • Daming Lake:Daming Lake
  • Thousand Buddha Mountain:Qianfo Mountain

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